Our AppPrivacy & Security
How does this app uphold the principles of anonymity and confidentiality?We understand that anonymity and privacy are cornerstones of recovery, regardless of your chosen path. The app collects minimal personal information, uses encryption for all data, never shares information without explicit consent, and is HIPAA compliant. Our app is designed to be a tool to support your recovery while maintaining strict privacy standards.
How do I know this app won't share my information with someone I don't want to know about my recovery?Your privacy is our priority. We do not sell user data, we only share your data with your explicit consent, all information is encrypted, and HIPAA compliant.
What happens to my progress if the app goes offline or is discontinued?We understand the importance of stability in recovery tools. The app allows you to export your reflections, notes, and progress tracking to ensure you always have access to your work. We are also committed to you being able to take your core memories and data with you to any tool that hosts our AI Kai.
Human Connection & SupportIsn't the point of recovery about human connection, not technology?Absolutely. Human connection is at the heart of recovery, our app doesn't aim to replace that. This app is designed to complement human connection, whether that's within recovery communities or deepening connections with providers. It provides tools for reflection, preparation, and organization that make in-person connections more meaningful.
What if someone relies too heavily on the app and stops reaching out to others?We understand that there is an ever-growing over-reliance on technology and we've kept that in mind while designing OpenRecovery. Our app is intentionally designed not to replace a sponsor, therapist, peer supporter, family, friends, or anyone that may be important to your recovery. Kai, our AI recovery assistant, encourages app users to reach out to real people in tough times to receive the support no AI can ever replace. With more support and social features on the way, this app is deliberately designed to deepen, not replace, human connections.
Spiritual Aspects & BeliefsHow does the app handle spiritual aspects of recovery?The app in general supports both spiritual and secular paths to recovery, allowing users to engage with or customize spiritual content based on their preferences. "12 Steps" mode includes specific features for exploring spirituality within the 12-step framework. Other modes that do not require spiritual engagement, such as CBT or Harm Reduction, allow users to decide for themselves how much, if at all, they'd like to engage with their spirituality.
Recovery ApproachesIs this app judgmental or biased against certain approaches to recovery?Not at all. The app can serve different needs, based on the pathway you choose. Those committed to SMART Recovery can access support tailored to that pathway, those committed to harm reduction can access support tailored to that pathway, and those navigating mental health recovery have access to tailored support as well. The app is designed to be respectful and supportive of users' chosen approaches to recovery.
Does this app assume recovery is a one-size-fits-all process?No. We recognize that recovery is personal and provide tools that adapt to individual needs. You can also enable completely customizable approaches to recovery.
Why would I use this app when I'm not sure about my recovery path?This app meets you where you are. It will help you explore pathways in recovery, and provide tools for reflection and growth without pushing any single approach.
Practical UsageHow does this app help during triggering situations?This app provides immediate support through grounding techniques and connection reminders, including program-specific resources and coping strategies depending on your preferences. The app will deliberately encourage you to cultivate and reach out to your support network.
How can I recommend this app when it wasn't part of my own recovery journey?Recovery evolves, and digital tools offer additional support options. Just as recovery literature and communication methods have evolved, this app provides modern tools to support various recovery paths. They're not replacements for what worked for you but additional options for those who might benefit from them.
