AI Policy

AI POLICY LEGAL with SUPPLEMENTAL PLAIN LANGUAGE

The "legal" sections represent the legally binding terms of the Agreement.

The plain language "human version" sections are there to help a reader summarize and interpret the content. Please note that the plain language sections are only intended to supplement the legal sections with more user-friendly terms, but in the event of any conflict between the legal sections and the plain language sections, the legal sections shall prevail.

This is part of our promise to you:

Written in plain language. No fine print. Just trust.

Legal: This artificial intelligence ("AI") policy (the "AI Policy") describes how Huxley Technologies, Inc. (doing business as OpenRecovery), and its related, affiliated or subsidiary companies ("Company" or "we") collects, uses, and shares your information, provided by you through or when you use our service (the "Service"), including the website available at https://www.openrecovery.com/ (the "Website"), together with other related webpages, services and content accessible through the Website, the "OpenRecovery: Addiction Help" mobile app (the "App") to consumers in need of recovery ("Consumers"), and the RecoveryIQ Web-based Dashboard (the "Dashboard") available at https://recoveryiq.openrecovery.com/ to coaches, counselors, and sponsors ("Facilitators") in support of recovery, as well as your rights regarding the information we collect. UNLESS OTHERWISE DEFINED IN THIS AI POLICY, TERMS USED IN THIS AI POLICY HAVE THE SAME MEANINGS AS IN THE TERMS OF USE, WHICH CAN BE ACCESSED AT HTTPS://WWW.OPENRECOVERY.COM/TERMS-OF-USE.

Human Version: This AI Policy explains how OpenRecovery uses artificial intelligence to support you in your recovery. It covers how we build AI tools and what they do, including how they process your data. If you use our app, website, or dashboard, this policy tells you what to expect from the AI features.

Legal: This AI Policy applies only to the Service. This AI Policy does not apply to any websites managed, maintained, and/or hosted by third parties not directly affiliated with Company that you may visit, (e.g., via a link provided through the Service or on a website maintained by any third party). Company does not control the AI policies of other websites to which we may provide hyperlinks. We encourage you to learn more about the AI policies of third-party websites directly from such third parties, as their policies may differ from ours.

Human Version: By using our app, website, or dashboard, you agree to how we develop and use AI as outlined in this document. If that doesn't feel right to you, please do not use the services.

Legal: When we refer to "you" or "your" in this AI Policy, we mean any individual who interacts with or uses our Service. By submitting your information to us and by accessing or using the Service, you indicate that you have read, understood, and consent to the Terms of Use Agreement (the "Agreement"), which includes this AI Policy, the Terms of Use, and all other applicable Company rules and policies. You also indicate that you consent to Company's development and use of AI technology as described in the Agreement. If you do not consent, you should not access or use the Service.

Human Version: By using our app, website, or dashboard, you agree to how we use AI as outlined in this document. If that doesn't feel right to you, it's best not to use the service.

1. Purpose of this AI Policy

Legal: We provide cutting-edge solutions powered by AI. We understand that you may have questions regarding how AI is used in the Service. This AI Policy aims to provide clarity and build trust by explaining our AI practices.

Human Version: We know people have questions about how AI works. This document is here to answer those and show you exactly what our AI does—so you can feel informed and safe using it.

2. Our Objectives of Responsible AI

Legal: We are determined to develop and deploy AI in a responsible and ethical manner. Our core principles include:

• Transparency: We strive to be clear about when and how AI is used in our interactions with you.
• Fairness: We endeavor to building AI systems that are fair and avoid discriminatory outcomes.
• Privacy: We prioritize safeguarding our AI systems and protecting your data. Please see our Privacy Policy for further detail.
• Accountability: We take responsibility for the AI systems we develop and their impact on you.

Human Version: We believe AI must be responsible. Our AI is:

• Transparent: We'll tell you when you're interacting with AI.
• Fair: We work hard to prevent bias.
• Private: Your data is protected.
• Accountable: We take responsibility for what our AI does.

3. How We Use AI to Enhance Your Experience

Legal: AI is integrated into our Service to:

• Personalize Services: We use AI to understand your preferences and provide tailored content, features, and recommendations. For example, our AI may transform your photo into an avatar reflecting your renewed self in recovery. Our AI may analyze your past interactions to suggest recovery practices or community forums that align with your interests or habits. Our AI may also learn from your recovery activities to provide customized insights and suggestions.
• Provide Intelligent Assistance: Our AI powers features like chatbots and virtual assistants, which can provide you with instant support, answer questions, and guide you through processes using multiple modalities.
• Enhance Product Functionality: We leverage AI to create new and innovative features that improve the overall functionality and value of our products. For instance, we might use AI to improve accuracy in finding online resources or recovery partners that best serve your needs.

Human Version: We use AI to make your experience more personal and supportive:

• Recommend content or practices that match your journey
• Help you through tough moments with instant support tools
• Build new features that make it easier to stay connected and on track

4. Data and AI

Legal:

• Data Collection: We collect and use data in accordance with our Privacy Policy. This data may be used to train and improve our AI models.
• Data Anonymization: Whenever possible, we anonymize and aggregate data used for AI training to protect your individual privacy.
• Data Security: We employ industry-standard security measures to protect your data from unauthorized access, use, or disclosure.
• Your Control: We provide you with control over your data. You can manage your data preferences and privacy settings as outlined in our Privacy Policy.

Human Version: AI depends on data, but here's how we protect yours:

• We follow our Privacy Policy for all data collection
• We anonymize data when possible
• We use strong security tools
• You control access to your data and can manage your settings any time

5. Integration of Third-Party AI Tools

Legal: To provide you with enhanced features and specialized functionalities, we may integrate third-party AI tools and services into our platform. When we do so, certain data may be shared with these third-party providers to enable the specific functionality.

• Our Due Diligence: We conduct due diligence to determine whether our third-party partners have appropriate security measures and data protection standards in place.
• Your Privacy: We do not share your data with third-party AI providers for purposes other than providing the specific service or feature you have chosen to use. We strive to minimize the sharing of personally identifiable information whenever possible.
• Data Handling: While we carefully select third-party providers who align with our commitment to responsible AI, their data handling practices are governed by their own privacy policies and terms of service. We encourage you to review these policies where applicable.

Human Version: Sometimes we use AI tools made by trusted partners. When we do:

• We vet them for privacy and security
• We don't share your info unless it's needed for a feature you've chosen
• We encourage you to read their privacy policies, too

6. AI Decision-Making

Legal:

• Human Oversight: While AI can assist in decision-making, we maintain human oversight in areas with significant impact to you.
• Explainability: We are working to enhance the explainability of our AI systems, so you can better understand how AI-powered decisions are made, where feasible.
• Feedback Mechanisms: We encourage you to provide feedback on whether to participate in AI-powered decision-making processes and if so what your experiences are. Your feedback helps us improve our systems and address any concerns.

Human Version: AI helps, but it doesn't replace humans:

• We make sure a person is involved in important decisions
• We're working to explain how the AI reaches its suggestions
• We welcome your feedback to improve how the AI supports you

7. AI Limitations and Considerations

Legal:

• Potential for Errors: AI systems are not infallible and may sometimes produce inaccurate or unexpected results. Please refer to our Terms of Use for the handling of inaccuracies.
• Bias Mitigation: We actively work to identify and mitigate potential biases in tuning or applying AI models to help achieve equitable outcomes.
• Evolving Technology: AI is a rapidly evolving field. We aim to stay at the forefront of responsible AI practices and update this policy as needed.

Human Version: Our AI is helpful but not perfect:

• It might make mistakes—tell us when it does
• We're always checking for and fixing bias
• We'll keep improving as the technology evolves

8. Policy Updates

Legal: We reserve the right to update our AI Policy from time to time without notice. For reference, the effective date of this AI Policy is posted at the top of this page. Your continued use of the Service after changes are posted constitutes your acknowledgement of the modified AI Policy and agreement to abide and be bound by that privacy policy. You are advised to review this AI Policy periodically for any changes. Changes to this AI Policy are effective immediately when they are posted on this page.

Human Version: If we make changes to this policy, we'll post them here. Keep checking in if you want to stay up to date. Continued use of our services means that you agree to the latest version.